Free Shipping on all orders OVER $35!

Delivery & Returns

Delivery & Returns

Shipping Information

Within the United States

Standard shipping within the United States is FREE on all orders over $35. Otherwise, a $5 shipping fee will incur.  

Shipping Method Cost* Estimated Shipping Time**
Standard shipping  $5 5–7 business days

Shipping Everywhere Else

Note: Currently, we do not ship outside of the United States. Please check back frequently for changes to our shipping policy and fees. 

*Shipping costs subject to change.
**Shipping to certain remote or rural areas may result in extended shipping times.

Order Processing

Online orders are processed and shipped on business days (i.e. Monday – Friday, excluding USA federal holidays). Please allow 1-2 business days for us to process your order. Orders placed on weekends or holidays  will be shipped on the next business day. If you have any questions concerning the processing or shipment of your order, please contact us via email at support@neonmind.com.

No signature will be required upon delivery unless specified by the customer at the time of ordering.

Returns

If for any reason you are not satisfied with your neonmind.com purchase, please contact us at support@neonmind.com.

Questions? Please contact Customer Service at:
Phone: 1.866.318.MUSH(6874) 

Hours: Monday – Friday, 9am – 5pm PT
Email: support@neonmind.com

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